Privacy Policy of Afrikunet
Overview
This “Privacy Policy” describes the privacy practices of Afrikunet.com and our subsidiaries and
affiliates (collectively, “Afrikunet”, “we”, “us”, or “our”) in connection with the
www.Afrikunet.com (the “website”), the Afrikunet android and IOS mobile applications (the
“apps”) and any other website or mobile application that we own or control and which posts or
links to this Privacy Policy (collectively, the “Service”). This Privacy Policy spells out your
rights and the choices available to you with respect to the personal information you provide to
us in the course of using our services. By agreeing to this policy, you are equally agreeing to
the Policies as appear on our other Platforms.
This Privacy Policy does not include the privacy practices of third party organizations such as
merchants whose gift card is sold via the Service. However, Afrikunet will always conduct a
check on the Privacy practice of Merchants and third parties in order to ensure that only
merchants with the best privacy practices are listed.
We may provide additional or supplemental privacy policies to individuals for specific products
or services that we offer at the time we collect personal information. These supplemental
privacy policies or notices will govern how we process the information in the context of the
specific product or service.
Information you give us
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Contact information:
We collect contact information such as your first and last name, email address, mailing
addresses, phone number, and company name.
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Feedback or correspondence,
We collect Feedback or correspondence such as information you provide when you contact us
with questions, feedback, or otherwise correspond with us online.
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Gift card information,
We collect Gift card information such as your gift card number and PIN.
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Marketing information,
We collect Marketing information such as information such on your preferences for receiving
communications about our offerings and promotions, and details about how you engage with our
communications.
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Payment information,
We collect payment information such as information you provide when you contact us with
questions, feedback, or otherwise correspond with us online. , such as your credit or debit
card information, or the fact that payment was completed
through a third-party payment solution
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Precise geolocation information,
We collect Precise geolocation information such as when you authorize our mobile application
to access your location. Transaction information, such as information about the gift cards
you purchase and the personal message you may choose to include in connection with a gift
card order Gift card information, such as your gift card number and PIN.
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Profile information,
We collect profile information such as your username and password that you may set to
establish an online account with us, your date of birth, your gender, etc..
viii. Usage information.
We collect usage information such as information about how you use the Service and interact with
us, including information associated with any content you submit to us.Usage information, such
as when you authorize our mobile application to access your location.
Other information that we may collect which is not specifically listed here, but which we will
use in accordance with this Privacy Notice or as otherwise disclosed at the time of collection.
Whenever a user of the Services purchases a gift card as a gift, they are required to provide us
with the recipient’s name and email address or phone number. This enables us to deliver the gift
to the intended recipient. Details of the recipient we collect are not processed further or used
for any other purpose. However, these details remain stored in your transaction history only for
reference purposes.
We may maintain pages for our company, and our products and services on third-party platforms,
such as Facebook, LinkedIn, Twitter, Google+, YouTube, Instagram, and other social networking
services. When you interact with our pages on those third-party platforms, the third-party’s
privacy policy will govern your interactions on the relevant platform. You may choose to provide
us with information through the third-party platform by filling a contact form, participating a
survey or taking other steps that require you to provide your personal information to us
privately for example when we post a job ad on LinkedIn and you choose to apply by sending us
your CV, we will treat such information in accordance with this
Privacy Policy
If the third party platform provides us with information about our pages on those platforms or
your interactions with them, we will also treat that information in accordance with this Privacy
Policy. If you choose to login to the Service via a third-party platform or social media
network, or otherwise connect your account on the third-party platform or network to your
account through the Service, we may collect information from that platform or network. For
example, if you connect via Facebook, this information may include your Facebook username, user
ID, profile picture, cover photo, and networks to which you belong (e.g., school, workplace).
You may also have the opportunity to provide us with additional information via the third-party
platform or network, such as a list of your friends or connections and your email address.
We may receive personal information about you from merchants that have shown that they have your
consent to share such information with third parties. For example, a merchant may share your
contact information with us if you have expressed interest in purchasing a gift card with the
merchant or have previously done so and you gave your consent to the merchant to share your
personal and contact information with third parties. We may also obtain your personal
information from other third parties, such as marketing partners, and publicly-available sources
as much as they have your consent to share your personal information with third parties.
However, you may opt out of your subscription with such third parties and or withdraw your
consent at any time from receiving any further communication from us by following the procedure
outlined in our opt out process below.
We, our service providers, and our business partners may automatically log information about
you, the device you use to access the Service, and your activity on the Service. The information
that may be collected automatically includes your device operating system type and version
number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID
for Advertising), browser type, screen resolution, IP address, preferred language, the website
you visited before browsing to our website, general location information such as city, state or
geographic area; and information about your use of and actions on the Service, such as pages or
screens you viewed, how long you spent on a page or screen, navigation paths between pages or
screens, information about your activity on a page or screen, access times, and length of
access. Our service providers and business partners may collect this type of information over
time and across third-party websites and mobile applications. On our webpages, this information
is collected using cookies, browser web storage (also known as locally stored objects, or
“LSOs”), Flash-based LSOs (also known as “Flash cookies”), web beacons, and similar
technologies, and our emails may also contain web beacons. In our mobile application, we may
collect this information directly or through our use of third-party software development kits
(“SDKs”). SDKs may enable third parties to collect information directly from our mobile
application.
A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected
device to uniquely identify the visitor’s browser or to store information or settings in the
browser.
Browser web storage or LSOs, are used for similar purposes as cookies. Browser web storage
enables the storage of a larger amount of data than cookies. A “web beacon,” also known as a
pixel tag or clear GIF, is typically used to demonstrate that a web page was accessed or that
certain content on a webpage or in an email was viewed, typically to measure the success of our
marketing campaigns or engagement with our emails and to compile statistics about usage of our
websites.
An SDK is third-party computer code that we may incorporate into our mobile applications that
may be used for a variety of purposes, including to provide us with analytics regarding the use
of our mobile applications, to integrate with social media, add features or functionality to our
app, or to facilitate online advertising.
We may also use Flash LSO on our website to collect and store information about your use of our
website. Unlike cookies, Flash LSOs cannot be removed or rejected via your browser settings. If
you do not want Flash LSOs stored on your computer or mobile device, you can adjust the settings
of your Flash player to block Flash LSO storage using the tools contained in the Website Storage
Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel
and following the instructions. Please note that setting the Flash Player to restrict or limit
acceptance of Flash LSOs may reduce or impede the functionality of Flash applications that we
may use in connection with our website. Web browsers may offer users of our websites or mobile
apps the ability to disable receiving certain types of cookies; however, if cookies are
disabled, some features or functionality of our websites may not function correctly. Please see
the “Targeted online advertising” section for information about how to exercise choice regarding
the use of browsing behavior for purposes of targeted advertising.
Users of the Service may have the opportunity to refer friends or other contacts to us. You may
submit a referral only if you have permission to provide the referral’s contact information to
us so that we may contact them.
We use your personal information for the following purposes and as otherwise described in this
Privacy Policy or at the time of collection:
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To operate the Service
We use your personal information to provide, operate and improve the Service, maintain gift
card wallets on your behalf, and enable you to export gift cards to third-party wallets,send
and receive gift cards purchased through the Service, provide information about our products
and services, establish and maintain your profile on the Service, facilitate your login to
the Service via third-party identity and access management providers, such as Facebook and
Google, communicate with you about the Service, including by sending you announcements,
updates, security alerts, and support and administrative messages,understand your needs and
interests, and personalize your experience with the Service and our communications, provide
support and maintenance for the Service, to respond to your requests, questions and
feedback.
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To send you login and transaction alert
We would send you login notification alerts each time you login to your account using any of
the services. We would also send you transaction update alerts whenever you make use of the
services to carry out a transaction. In addition to this, we would send two -factor
authentication codes to your email or phone number to enable you to enjoy the benefits of
the secured login process. We would also send you a security alert notification whenever
your account is about to be or has been accessed from a new location or device for the first
time. This alert may require you to take action in order to secure your account in the event
that there is a breach.
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For research and development
We analyze your use of the Service to analyze and improve the Service and to develop new
products and services, including by studying user demographics and use of the Service.
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To send you marketing and promotional communications
We may send you Afrikunet-related marketing communications as permitted by law. You will
have the ability to opt-out of our marketing and promotional communications if you want to
by clicking on the “unsubscribe” inscription that appears at the bottom of each email
notification you receive from us.
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For compliance, fraud prevention, and safety
We may use your personal information as we believe necessary or appropriate to:
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comply with applicable laws, lawful requests, and legal process, such as to respond
to subpoenas or requests from government authorities;
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protect our, your or others’ rights, privacy, safety or property (including by
making and defending legal claims).
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enforce the terms and conditions that govern the Service or any gift card purchased
through the Service.
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protect, investigate and deter against fraudulent, harmful, unauthorized, unethical
or illegal activity.
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Additional Request for consent
In some cases we may specifically ask for your consent to collect, use or share your
personal information, such as when required by law.
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To create anonymous, aggregated, or de-identified data
We may create anonymous, aggregated or de-identified data from your personal information and
other individuals whose personal information we collect. We make personal information into
anonymous, aggregated or de-identified data by removing information that makes the data
personally identifiable to you. We may use this anonymous, aggregated or de-identified data
and share it with third parties for our lawful business purposes, including to analyze and
improve the Service and promote our business.
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How We Share Your Personal Information
We do not share your personal information with third parties without your consent, except in
the following circumstances or as otherwise described in this Privacy Policy:
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Companies within the First Data group
We may disclose your personal information to our subsidiaries and corporate affiliates –
including those in the First Data group of companies – for purposes consistent with this
Privacy Policy.
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Service providers
We may employ third party companies and individuals to administer and provide services on
our behalf (such as companies that provide customer support, companies that we engage to
host, manage, maintain, and develop our website, and IT systems, and companies that help us
process payments). These third parties may use your information only as directed by
Afrikunet in a manner consistent with this Privacy Policy and are prohibited from using or
disclosing your information for any other purpose.
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Gift recipients
When you send a gift through the Service and provide your name, we will disclose that
information to the recipient.When you send a gift through the Service and provide your name,
we will disclose that information to the recipient.
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Merchants
When Afrikunet performs services, including selling or managing gift cards, for a merchant,
it may share personal information with that merchant. For example, Afrikunet may collect
information about a merchant’s customers from or on behalf of the merchant, such as when we
offer or sell gift cards, and Afrikunet may share personal information about those customers
with the merchant. In some cases, we may provide the name and contact information of
individuals who purchase a merchant’s gift card to the merchant. We may also provide the
opportunity for you to sign up to receive marketing or promotional communication emails from
merchants. We are not responsible for the privacy practices of merchants who use our
services.
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Professional advisors
We may disclose your personal information to professional advisors, such as lawyers,
bankers, auditors and insurers, where necessary in the course of the professional services
that they provide to us.
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For compliance, fraud prevention and safety
We may share your personal information with regulators or law enforcement agencies when
legally required for compliance, fraud prevention, risk mitigation and safety purposes
described above. We may also share your information with a licensed fraud prevention company
or private investigators if we notice any illegal or unusual activities that may either
compromise our operations or expose us or other users to the risk of fraud. The private
investigator or licensed fraud prevention company may use information about you to help us
prevent fraudulent or other illegal transactions.
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Business transfers
We may sell, transfer or otherwise share some or all of our business or assets, including
your personal information, in connection with a business transaction (or potential business
transaction) such as a corporate divestiture, merger, consolidation, acquisition,
reorganization or sale of assets, or in the event of bankruptcy or dissolution.
We ensure that all personal information we collect is well secured both digitally on our
database and physically. We ensure that our databases, cloud storage and hardware are well
secured. Our staff devices are controlled and monitored to ensure that it is only accessible by
authorized personnel. We adopt the highest security measures recommended by our regulators as
well as those of international best practices standards to avoid risks of loss, misuse,
unauthorized access, disclosure and alteration of your personal information.
Your choices
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Access or update your information
If you have registered for an account with us, you may review and update certain personal
information in your account profile by logging into the account and visiting your profile
section. Changes you make in updating your profile must be accurate and not intended to
mislead.
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Opt out of marketing communications
You may opt out of marketing-related emails by following the opt-out or unsubscribe
instructions at the bottom of the email, or by contacting us via any of our support and
customer service channels. Note that you may continue to receive service-related and other
non-marketing emails.
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Request to be forgotten
You may choose to opt out of our services completely by deleting your account with us and
unsubscribing to our newsletters and notifications. However, we may retain your personal
information for a period of 12 months or longer from the date you opt out completely. You
may write to us to delete your personal information from our records through the contact
information provided in this Privacy Policy. Note that we may not be able to delete your
information completely if you have performed any transaction on our services as information
regarding the transaction are required to be maintained for reference purposes. For
instance, we are mandated to keep a record of all transactions both for compliance reasons
and for access to transaction records of other users. Our merchants or third party service
providers may also continue to retain a portion of your personal information in reference to
the transactions you performed on the services.
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Your rights as a data subject
We have summarized the rights that you have under data protection law below. Some of the
rights are complex, and not all of the details have been included in our summaries.
Accordingly, you should read the relevant laws and guidance from the regulatory authorities
for a full explanation of these rights.
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You have the right to confirmation as to whether or not we process your Personal
Data and, where we do, access to the Personal Data, together with certain additional
information. That additional information includes details of the purposes of the
processing, the categories of Personal Data concerned and the recipients of the
Personal Data. Providing the rights and freedoms of others are not affected, we will
supply to you a copy of your Personal Data. The first copy will be provided free of
charge, but additional copies may be subject to a reasonable fee.
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You have the right to have any inaccurate Personal Data about you rectified and,
taking into account the purposes of the processing, to have any incomplete Personal
Data about you completed.
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In some circumstances you have the right to the erasure of your Personal Data
without undue delay. Those circumstances include: Personal Data is no longer
necessary in relation to the purposes for which they were collected or otherwise
processed; you withdraw consent to consent-based processing; you object to the
processing under certain rules of applicable data protection law; the processing is
for direct marketing purposes; and the Personal Data have been unlawfully processed.
However, there are exclusions of the right to erasure. The general exclusions
include where processing is necessary: for exercising the right of freedom of
expression and information; for compliance with a legal obligation; or for the
establishment, exercise or defense of legal claims.
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To the extent that the legal basis for our processing of your Personal Data is (a)
consent; or (b) that the processing is necessary for the performance of a contractor
which you are party or in order to take steps at your request prior to entering into
a contract, and such processing is carried out by automated means, you have the
right to receive your Personal Data from us in a structured, commonly used and
machine-readable format. However, this right does not apply where it would adversely
affect the rights and freedoms of others.
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To the extent that the legal basis for our processing of your personal information
is consent, you have the right to withdraw that consent at any time. Withdrawal will
not affect the lawfulness of processing before the withdrawal.
For enquiries, kindly contact us via Email:
support@afrikunet.com ,
legal@afrikunet.com
These Privacy Policy are effective from this 27 Day of March 2024.